Enterprise BPM Workshop
Venue: Buenos Aires
|Event Date/Time: May 23, 2011||End Date/Time: May 24, 2011|
|Registration Date: May 20, 2011|
|Early Registration Date: May 15, 2011|
This two days workshop will be great primer for beginners and will provide new insight & fresh ideas for people with experience in BPM and will lead to Certification as a Certified Process Professional (CPP) Levels 1 and 2 (practitioner and professional)
What you will learn: â€¢ Apply process diagnostics to any existing process or service â€¢ Determine the magnitude of the points of failure performance factor and causes of work performance factor of the process. â€¢ Identify actions that can be taken to improve the process â€¢ Identify actions that will significantly reduce the process points of failure and causes of work of the process â€¢ Apply process diagnostics to a customer focused (SCO) process â€¢ Identify actions that can be completed in less than 90 days (often much less)
What you will take away: SIX Hands-on toolkits Case Study Examples The Process Audit template Working pack and links to supporting resources Steveâ€™s latest book A completely new way of looking at process! CPP level certification 1 & 2.