CRISIS MANAGEMENT & BUSINESS CONTINUITY PLANNING

Venue: Johannesburg

Location: Johannesburg, South Africa

Event Date/Time: May 23, 2011 End Date/Time: May 24, 2011
Registration Date: May 16, 2011
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Description

The Course Benefits will be:

Analyze characteristics of crisis situations and circumstances

Reap the benefi ts from Real-Life Case Scenarios/Best Practices

Define risks and threats to reputation of the organization and products or services

Discover a methodical and practical approach to identify how, why and when crisis appear in your organization and manage their consequences

Develop effective and holistic incident, crisis, contingency and continuity plans to manage crises for your industry

Understand the crucial techniques and time frames to help you handle incidents smarter - before, during and after the crisis

Leverage your organization’s current processes and procedures so you are prepared and ready

Embed your organization’s buy-in to CM and BCM as success factors in mitigating crisis

Discover methodologies that allow your spokespersons to deliver messages using their own unique personality: improve credibility and confidence in talking to the media

Who Should Attend!
This workshop is aimed specifically at those with direct responsibility for managing incidents, emergencies and crises whether at a strategic or tactical level. It will give them practical experience and guidance for dealing with a wide variety of incidents so as to protect reputation and ensure business continuity, including Chiefs, VPs, General Managers, Managers, Directors, Heads, Consultants, Team Leaders involved

• Business Continuity and Crisis managers
• Operational Risk Managers
• Business analysts, consultants
• Risk managers, crisis managers
• Technical Support managers
• Security managers, planners,
• Quality Managers, Public Relations managers
• Audit professionals – internal auditors, external auditors
• Insurance Managers and analysts
• I.T. and Telecommunication managers, project managers, analysts,
• Property and Facilities Management, premises, building maintenance managers
• Security Officers, Fire Officers, Health, Safety and Environment Professionals
• Marketing Managers and Sales Personnel
• Financial controllers, head of finance
• Communications managers, supervisors

More About Your Expert Course Leaders
He is a Director of Kingswell International consultants, who specialize in Enterprise Risk Management. Activities include crisis management, risk and impact assessment, business continuity planning and disaster recovery planning. Clients include major blue chip companies and smaller, dynamic organizations both in the private and public sectors around the world. He was founder and Chairman of Survive, the f rst international user group for business continuity and disaster recovery professionals. He was also founding Director and is a Fellow of the Business Continuity Institute, the business continuity world’s biggest international professional association, and a founder of the World Food Safety Organization. He is an adviser to the Continuity Forum and to Contingency Planning and Management magazine. In 2004 he was inducted to the BC Hall of Fame in Washington DC.

Consulting and training clients have included blue chip international, national and regional banks; insurance companies; energy, exploration and mining; construction; manufacturers; professional services; telcos and hi-tec companies; inter-governmental, governmental and other public bodies around the world. Global clients include but not limited to: Pfizer (UK & USA), Unipath (Unilever), Rolls Royce, Rio Tinto, Kuwait National Petroleum Company, Johnson & Johnson (Belgium), DHL, British Petroleum, Abu Dhabi Company For Onshore Oil Operations (ADCO)and many more….

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