3rd Annual Telecoms in Africa: Customer Loyalty & Retention Conference (CRM in Telecom Afric)
Venue: Johannesburg
Location: Johannesburg, South Africa
Event Date/Time: Jul 26, 2011 | End Date/Time: Jul 27, 2011 |
Description
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The 2 day conference gathers senior representatives from key industry companies and will provide you with insights into:
* Acquiring and Retaining customers in competitive market
* Value-added services as a key retention strategy
* Dealing with churn and embracing innovation within your department
* Nurturing talent within your own department
* Optimum use of Technology to create customer value