Ancillary Revenue World Europe 2011

Venue: London

Location: London, United Kingdom

Event Date/Time: Jun 28, 2011 End Date/Time: Jun 30, 2011
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Ancillary Revenue World Europe 2011
28-30 June 2011
Royal Garden Hotel, London
Ancillary Revenue World Europe 2011 is a unique multi-industry forum dedicated to cross-industry learning on how businesses can identify the strategies to maximise ancillary and new revenue streams and develop cross-selling potential.
CCOs, Ancillary and E-commerce Directors will attend Ancillary Revenue World Europe Congress and learn:
• How to develop business models to maximise ancillary, cross-selling and new revenue streams
• How to maximise e-commerce and m-commerce opportunity
• How to maximise all revenue streams while maintaining a positive customer experience and brand image
• How to integrate third party products to improve customer experience and drive revenue
• How to use available strategies to turn loyalty into increased revenue
• How to use customer analytics to build long-term and profitable relationships
And much more! You’ll come away with great new ideas to do better business.
An unrivalled speaker line up including:
• Guy Parsons, CEO, Travelodge
• Tero Taskila, CCO, Air Baltic
• Clive Kornitzer, Premium Banking Director, Santander
• Beatrice Paques, CCO, Thalys
• Jean-Marie Culpin, Director of Marketing, Orange France Telecom Group
• Magnus Zetterberg, VP E-commerce & Distribution, SAS
• Alan Lias, Head of Loyalty and Ancillary Development, Virgin Atlantic
• Binu Varghese, Director of Revenue, Grand Hyatt Dubai
• Maxim Mozgovoy, Head of Customer Analysis Division, Sberbank
• Andy Newman, and Mobile Innovation Manager, British Airways
Please visit the website for full programme and speaker details or contact Mark Dawson at