Event Date/Time: Nov 14, 2011 | End Date/Time: Nov 17, 2011 |
Registration Date: Nov 17, 2011 | |
Early Registration Date: Jul 22, 2011 |
Description
Come to The Customer Show and learn how to:
•Use customer data to understand and improve sales, marketing and service processes across channels
•Evaluate and implement the most cost-effective CRM solutions
•Leverage the explosion of social media in CRM strategies
•Design, deliver and track a rewarding customer experience
•Provide a consistent experience across existing and emerging channels
•Access the vast array of technology solutions on offer
You’ll come away with great new ideas to do better business.
World class CRM solution providers attend:
•To showcase the latest in CRM, business intelligence and loyalty technology
•To meet senior marketers from around the world
•To position their brand as a CRM leader
•To generate leads and new business
This is the single most important marketing and business development event you can attend this year.
The Customer Show focus:
•Knowing your customer
•Business intelligence
•Data mining
•Single customer view
•Creating a customer-centric organisation
•CRM change management
•Customer trends and CRM technologies
•Customer experience
•Mobile CRM
•Customer help desks
•Customer self service
•Social CRM
If you need to know the latest innovations in these areas you must attend.
Who should attend:
•Head of Marketing
•Head of Loyalty
•Head of Business Intelligence
•Head of CRM
•VP Brand Strategy
•Head of Online
•Head of Digital
•Head of Customer Experience
Who should sponsor:
•CRM solutions
•Reward programme specialists
•Loyalty consultants
•CEM consultants
•Data mining
•Marketing automation software
•Customer analytics software
•Brand consultants
•Business intelligence solutions