Event Date/Time: Nov 15, 2011
End Date/Time: Nov 15, 2011
The rapid uptake of automation and technology has created a dislocation between top and bottom performance of knowledge workers, with ramifications as far reaching as remuneration, training, organisational culture, and bottom-line performance. Delegates will learn how these issues affect organisations, and will take away practical steps which can be applied to any organisation in order to measure and correct the issues. Delegates will be key members from a broad background, representing departments of Finance, HR, Operations, KM, Change management, and Customer relations.