Performance based contracting fills a need for accountability and creativity in complex, high value operations where a more traditional approach is unlikely to foster innovation or deliver the checks and balances required.

Managing performance based contracts requires a deep understanding of how to clearly define the outcomes that a organisation wants, how to negotiate sustainable and cost effective performance targets for both sides to manage, how to collect and manage data for decision making and how to build relationships and trouble shoot in cases of performance that falls below agreed levels.

Performance Based Contracting 2011 will address the evolution in performance based contracting in Australia. Knowing why, when and how to use performance based contracting is critical for both purchase and supply organisations. Keynote speakers across different industries will share their lessons learnt, successes achieved and plans for future improvement.