Overview

This 2-day course presents practical principles to assist supervisors and managers in their efforts to motivate and mobilize team members toward the fulfillment of team and corporate objectives, with a heavy emphasis on interpersonal issues. Course discussions will primarily focus on topics which participants identify as challenges in their current job assignments - participants are encouraged to prepare for the class by identifying a number of current job challenges they are facing. The session, designed to help participants understand, accept, motivate, and confront their "direct reports", is designed for those currently in, or aspiring to, supervisory positions. The course fees include a customized 22 page "DISC Behavioral Style" temperament analysis report for each participant. Due to the highly interactive nature of this course, the session is limited to a maximum of 30 participants. To date, this course has been attended worldwide by delegates from 27 different countries.

A complete set of course materials and lunches are included.

Outline

Introduction - Leadership

Characteristics of Respected Leaders

The Uniqueness of Individuals

Understanding Personality Types using DISC Model

The Requirement for Trust: Trust-Building Behavior

Creating an Ownership Environment - Managing Performance

Achieving Results Through Others: Strategic Delegation

Prioritizing Activities and Resources

Leading Teams

Cultivating Good Decision Making Habits

Preventing and Resolving Conflict

Confronting Unacceptable Behavior

Instructor(s): Paul Endress

Paul Endress is a recognized expert in the application of psychology to business in the areas of communication and workplace synergy. His expertise in these subjects is the result of a quarter-century of entrepreneurial experience, a decade of research, and a number of certifications in related areas of psychology and linguistics. Paul is a sought-after authority and speaker, having been quoted and published in such A-list publications as The New York Times, USA TODAY, Entrepreneur and Forbes. By combining his training with research and real life business experience, Paul’s greatest satisfaction comes from helping professionals solve the challenges of conducting business in the 21st Century. He has presented to thousands of HR, corporate and association professionals, and is the author and developer of a number of continuing education courses.

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Delivery Method: Classroom Training
Fee: $ 1695 USD
Location Houston, TX
CEU: 1.6 Continuing Education Units
PDH: 16 Professional Development Hours

Sessions: Date Start Time - End Time
1. Monday, September 26, 2011 8:30 AM - 4:30 PM
2. Tuesday, September 27, 2011 8:30 AM - 4:30 PM