Charles Bennett has spent more than 20 years in consulting companies and software houses, shaping, advising and delivering â€“ â€œbig ticketâ€ change programs. He is a regularly requested speaker at conferences and exchange summits and has had a number of papers in advanced performance change published. Also a speaker and participated on â€˜panel of expertsâ€™ at conferences and published subject matter papers.
What you will take away:
â€¢SIX Hands-on toolkits
â€¢Case Study Examples
â€¢The Process Audit template
â€¢Working pack and links to supporting resources
â€¢A completely new way of looking at process.
â€¢CPP level certification 1 & 2