Call Centres Cape Town Conference 2012 (CCCTC 2012)

Venue: Lagoon Beach

Location: Cape Town, South Africa

Event Date/Time: Mar 07, 2012 End Date/Time: Mar 08, 2012
Registration Date: Mar 05, 2012
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Description

The conference programme pay particular emphasis to the most pressing management concerns such as multi-channel integration, regulations and compliance and front line career management in order to prepare you for change and transformation in your industry.

Personnel dealing with the following will benefit by attending: call centre management, operations, team leadership, Information Technology, human resources, customer service, customer relations, telesales, customer care advice, infrastructure development, all companies outsourcing call centre operations, service providers, customer relationship managers, and sales directors.

Speaker companies include: ABSA, Real Connect, ATIO, Rand Merchant Bank, Smoke Customer Solutions, Unison, Digital Solutions Group, Interactive Intelligence, MBD Credit Solutions, Milpark Business School, Media24, Sensory Intelligence Consulting, 1Stream.

Venue

Lagoon Beach
Milnerton
Cape Town
South Africa
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Additional Information

R6300.00 + VAT per delegate R5355.00 + VAT for three or more bookings from the same department or company