Call Centre Week - Canada
|Event Date/Time: Apr 25, 2012||End Date/Time: Apr 27, 2012|
|Early Registration Date: Feb 24, 2012|
IQPCâ€™s 7th Call Centre Week Canada event in Toronto will give you the know-how to transform the traditionally perceived call centre model to being digitally enabled, understand the ROI and qualitative benefits to be gained, develop effective VoC programs, and learn how to better engage front line employees to drive your workforce amid change.
This conference promises to be a networking and discussion-filled event that will give you the opportunity to turn these innovative practical solutions into tangible successes for your call centre.