Interact with more than 1,600 IT service and technical support professionals as they address today’s most pressing service and support challenges. Only HDI’s IT service and technical support conference, with its expansive resources, can bring you strategies for achieving service management excellence. Facilitated by industry thought-leaders, practitioners and process experts from around the world, the HDI Annual Conference is the largest, most-respected technical support educational event.

Stretch your mind, your imagination, your budget, and your boundaries with the spectacular lineup at the 2012 HDI Conference & Expo.

•Eighty content-rich breakout sessions
•Six thought-provoking keynote speakers
•Breakfast Briefings – Grab a bowl of Wheaties, choose your topic, and listen to industry experts.
•Books and Breakfast – Insightful and inspirational books that will encourage you to overcome your toughest obstacles.