3rd Annual Social Media For Customer Management Online Summit (SCRM3)
Event Date/Time: Mar 13, 2012
End Date/Time: Mar 13, 2012
day's most successful enterprises recognize the customer experience as a top priority for the entire organization, and social CRM plays an integral role in driving that experience for the multi-channel customer. As such, do not stand idly by as your competitors reap the rewards of social media! The ROI might be different than what was expected or promised, but there indeed exists an opportunity to drive a substantial, positive impact on the business and customer experience.