Intranets are increasingly being joined by other electronic tools, systems and services in the workplace and the walls between them all are becoming very porous. This masterclass will analyse the relationships between them, with examples from current worldwide practice and promote discussion about how to manage the emerging electronic landscape.



Experience of social media and social collaborative software in their non-working lives is making employees both more adaptable and less patient with boundaries - research indicates that 80% of employees believe that intranet tools need improvement. They are becoming less concerned about the formal distinctions between the tools at their disposal and seeking more integration.



In this connectivity lies scope for the increases in productivity and creativity being sought by enterprises wanting to thrive in the current economic climate. Studies have found that integration could lead to an increase of 10% in productivity and 11.8% in new business. However, there are important differences in the ways these resources need to be governed. The masterclass will help participants look for optimal ways to manage this environment, avoiding the pitfalls as well as reaping the benefits a well-joined up electronic workplace can bring to the enterprise.