KMUK 2011 focused on the knowledge management function’s role as ‘business decision support’ – a group of tasks and practices that lead all businesses, private and public, to make better decisions. KMUK 2012 continues this theme, showing how KM professionals can communicate with confidence at the most senior levels, engage with business issues and speak in the language of the business.



The action-packed two day conference agenda addresses the key issues around communication, relationship building, influencing and engagement, as well as offering real-life experience of implementing cutting-edge initiatives and programmes. In a period of economic uncertainty when organisations are seeking to improve processes and stabilise the business, KM has a key role to play in leading this change, and creating a sustainable strategy will be a top priority for many knowledge managers. KMUK 2012 will arm you with flexible knowledge and techniques to support and drive change in your organisation, whatever the context.