Skills for Handling Difficult Work Colleagues, Clients, Stakeholders and Others (Communication Matter)

Venue: Rydges Hotel Parramatta

Location: Sydney, NSW, Australia

Event Date/Time: May 17, 2012 End Date/Time: May 17, 2012
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Seminar "Communication Matters"
Advanced Communication Skills

How to communicate, influence, persuade, live & work more successfully with challenging behaviours and difficult personality types

Including - skills for handling difficult work colleagues,stakeholders, internal & external clients

*Practical, down-to-earth, jam-packed information session - NO roleplays

Use this powerful information to change outcomes, improve relationships, enhance teamwork, resolve conflict, restore harmony, improve productivity.

This seminar is renowned for explaining exactly what you need to do to communicate and work successfully with different and difficult personality types. Hear what works and why!

Discover insights on how to get along with people you may not like. (Ask us for recent testimonials on the immediate and practical benefits of attending this unique seminar)

Learning Outcomes

Learn how to communicate, live and work successfully alongside different personality types (including difficult colleagues, stakeholders and others)
Learn how to handle difficult people, behaviours & situations
Walk away with a minimum of 37 tips, techniques or strategies
Learn skills to minimize conflict, tension & disagreements
Learn the secret of remaining calm during conflict
Understand what 'drives' different people - understand how they 'tick' (how to 'get through' to different types)
Learn how to get people to take notice and listen
Learn how to persuade & influence different types of people
Make the giving of feedback and conducting 'performance management' conversations easier through knowledge of personality profiling
Discover a proven way to stop worrying so that you never have to worry about anything ever again. We know how!
Take away multiple fact-sheets plus, if you want, a Certificate of Attendance
Contact Gavan Podbury at Rapid Insights Seminars for more information.
Tel: 1300 137 232

When: 9.30am – 5.00pm Thursday 17 May 2012

Where: Rydges Hote, Parramatta. 116 James Ruse Drve, Rosehill

Investment: $ 660 (inc GST) – Fully catered. Lunch and all refreshments

BIG DISCOUNT (save $ 50 per person) when making a simultaneous group booking for
2 or more people.

A fully compliant TAX INVOICE will be emailed to you after we have processed your booking. (If you require a Tax Invoice prior to booking contact us directly by phone or email


116 James Ruse Drive, Rosehill

Additional Information

Event is fully Catered. The venue has on-site parking and disabled access.