Skills for handling difficult work colleagues, clients, stakeholders and others (Communication Matter)

Venue: Angliss Conference Centre

Location: Melbourne CBD, Victoria, Australia

Event Date/Time: Apr 12, 2012 End Date/Time: Apr 12, 2012
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Seminar "Communication Matters"
Advanced Communication Skills

How to communicate, influence, persuade, live & work more successfully with challenging behavioursand difficult personality types

Including - skills for handling difficult work colleagues,stakeholders, internal & external clients

*Practical, down-to-earth, jam-packed information session - NO roleplays

Use this powerful information to change outcomes, improve relationships, enhance teamwork, resolve conflict, restore harmony, improve productivity.

This seminar is renowned for explaining exactly what you need to do to communicate and work successfully with different and difficult personality types. Hear what works and why!

Discover insights on how to get along with people you may not like. (Ask us for recent testimonials on the immediate and practical benefits of attending this unique seminar)

Learning Outcomes

Learn how to communicate, live and work successfully alongside different personality types (including difficult colleagues, stakeholders and others)
Learn how to handle difficult people, behaviours & situations
Walk away with a minimum of 37 tips, techniques or strategies
Learn skills to minimize conflict, tension & disagreements
Learn the secret of remaining calm during conflict
Understand what 'drives' different people - understand how they 'tick' (how to 'get through' to different types)
Learn how to get people to take notice and listen
Learn how to persuade & influence different types of people
Make the giving of feedback and conducting 'performance management' conversations easier through knowledge of personality profiling
Discover a proven way to stop worrying so that you never have to worry about anything ever again. We know how!
Take away multiple fact-sheets plus, if you want, a Certificate of Attendance
Contact Gavan Podbury at Rapid Insights Seminars for more information.
Tel: (03) 9484 1180

When: 9.30am – 5.00pm Thursday 12 April 2012

Where: Angliss Conference Centre. 555 LaTrobe Street, Melb CBD (Cnr King St)

Investment: $ 595 (inc GST) – Fully catered. Lunch and all refreshments

BIG DISCOUNT (save $ 50 per person) when making a simultaneous group booking for
2 or more people. Select the Group option when booking.

A fully compliant TAX INVOICE will be emailed to you after we have processed your booking. (If you require a Tax Invoice prior to booking contact us directly by phone or email)


555 La Trobe Street (Cnr King Street)

Additional Information

Wheelchair Access. Lifts to 5th floor seminar room.