Negotiating and Mediating Healthcare Disputes

Venue: Aboard Royal Caribbean\'s Grandeur of the Seas

Location: Departing Provence, France

Event Date/Time: Aug 06, 2012 End Date/Time: Aug 13, 2012
Report as Spam


14 AMA PRA Category 1 Credit(s)â„¢
13.5 AAFP Prescribed Credit(s)
14 Contact Hours
14 APA CE Credits
Course Fee
Physicians and other Doctoral Level Degrees $695
All Others $450
Plus the cost of the cruise

Target Audience:
Physicians, Attorneys, Nurses, Physician Assistants, Nurse Practitioners, Psychologists

Program Purpose / Objectives:

The purpose of this CME activity is to identify and discuss successful methods for mediating and negotiating disputes arising from the delivery of health care
Preliminary Objectives for Activity:
At the conclusion of this CME activity, participants should be able to:

1.Identify different types of alternative dispute resolution (ADR)
2.Distinguish ADR strategies from traditional litigation
3.Explain interest-based negotiation
4.Explain principled negotiation
5.Distinguish between interest and positional negotiation strategies
6.Outline basic mediation techniques
7.Identify basic negotiation strategies in mediation
8.Apply negotiation strategies to primary provider patient care
9.Describe the use of conflict resolution strategies in consultation liaison services
10.Explore conflict resolution strategies in Medical Ethics Committee Activities
11.Describe the role of mediation in resolving provider patient disputes
12.Recognize the potential of conflict resolution strategies to address other healthcare issues.

Conference Sessions generally take place during the days at sea (as cruise itinerary allows) to avoid conflicts with Ports of Call or evening entertainment.


Cruising the Western Mediterranean