10th Annual CEE Retail Banking Conference

The largest CEE Retail Banking conference is back. 2 streams, 150+ participants, 15+ case studies and a lot of inspiring discussions; if you mean something in Retail Banking in CEE you will definitely be there.

Topics to be discussed in depth:

* Latest customer preferences and satisfaction levels across products, channels, and customer interactions
* Building an online banking brand within an established brand
* Harnessing talent outside the organization to drive innovation within
* Adapting an appropriate approach to consumer protection, risk management and compliance
* Social media – its role in changing the landscape of Retail Financial Services
* What new value will the mobile channel create for banks and customers?
* IT solutions that meet customer needs
* Realizing the full potential of CRM: enhancing customer loyalty to generate profits
* Leading practices and the evolving role of the branch channel

Visit our home page:
http://finance.flemingeurope.com/cee-retailbanking/