The 4th Retail Banking Africa 2012

Venue: Johannesburg

Location: Johannesburg, South Africa

Event Date/Time: Jul 10, 2012 End Date/Time: Jul 12, 2012
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Key Topics:

* Beating the competition in Africa by thinking out of the box in retail banking
* Significance of changing the governance of retail banking across Africa
* Analyze how Islamic Retail Banking can change customer experience and be an influence for new business growth
* Make new customers, retain old customers and make loyal customers from a revised and improved retail strategy
* Adapt to best customer loyalty experiences from outside the banking industry
* Understand how new product development and marketing strategies influence growth in your existing retail banking business
* Best practices in electronic payments to serving the poorest of the poor and enhancing the region’s microfinance and SME businesses
* Improve your operating and business models by reducing cost and benefit from process outsourcing
* Understand the significant social purpose of retail banks in the region
* Meet and Network with the best of the best from Africa’s retail banking sector