3rd Annual Shared Services & BPO in the Philippines

Venue: Manila

Location: Manila, Philippines

Event Date/Time: Aug 01, 2012 End Date/Time: Aug 02, 2012
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Shared services centres and BPOs are evolving faster than ever to meet the new challenges in 2012/13. New policies from the US and Europe that could potentially impact future growth plans coupled with inflation (causing rising costs) are impacting service delivery.
It’s about time for the Philippines to be crowned as the captive and BPO hub in Asia through fortifying their world class operations with enhanced business re-engineering strategies. Utilising continuous improvement cycles within business services and processes are critical in setting a new benchmark in global business services.

Adding to this pressure are the burgeoning opportunities within the Philippines, which make it more difficult for the shared services and BPO sectors are to deliver more services to more geographies and with elevated productivity levels.