CUSERV – Customer Service Revolution 2012

Venue: JW Marriott

Location: Mumbai, Maharashtra, India

Event Date/Time: Jul 09, 2012 End Date/Time: Jul 10, 2012
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In today’s business world ‘Customer Service’ is an integral part of your job and should not be only seen as mere extension of it. In recent times the company’s most vital asset has become its customer base. Without them, one would not and could not exist in business. When you satisfy your customers, they not only help you grow by continuing to do business with you, but recommend you to friends and associates as well.
We at ‘The Ideas Exchange’ have committed ourselves to bring forward a Customer Revolution in India. CUSERV 2012 is a premier event that brings leaders and experts in the field of ‘Customer Services’ on a common platform to understand the latest issues, ideas and innovations to delight your customers. The event is to feature world class keynote addresses, hand selected case studies and interactive discussions equipping you with the knowledge you need to achieve business success through effective talent management. Also features expert-led workshops and panel discussions on current industry trends and challenges.
We also take the pleasure to present to you an intensive Service Leadership Workshop that is designed and conducted by Ron Kaufman. This workshop guarantees to improve your customer reputation and increase customer delight.
Be a part of this dedicated platform to achieve precious strategies to drive your business productively and attain valuable networking opportunities.
Waiting to welcome you at the event.