Event Date/Time: Aug 13, 2012 End Date/Time: Aug 15, 2012
Early Registration Date: Jul 13, 2012
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Description

Social CRM has matured and has helped bring CRM to new levels. Younger practitioners think that CRM includes the social channels and strategies for social customers as part of a multichannel effort/ That means that when CRM Evolution does what it does, which is typically bring together the best minds of CRM, the discussion around what we all now call just “social” is part of the bulk of the panels and speeches. Yet, what we have always thought CRM traditionally involved—which is the processes, the technologies, the programs, the strategies and the behaviors and interactions of the customers with their favorite companies—hasn’t gone away.

This promises to be the hottest of the CRM Evolutions ever—and not because it’s in August. But the content, the co-mingling, the outright electricity that this conference generates with the best mix of people we’ve ever had, promises a great time.

Join us at the Marriott Marquis in August as we continue to explore the many ways CRM can improve the way you do business.

Use code CAL12 to save!

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