Customer Service Experience 2012

Venue: Marriott Marquis

Location: New York, New York, United States

Event Date/Time: Aug 13, 2012 End Date/Time: Aug 15, 2012
Early Registration Date: Jul 13, 2012
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Savvy customer care professionals understand that providing exceptional customer service goes beyond the telephone. Today, organizations must provide exceptional customer service on traditional and new communication channels—which includes social media and mobile devices. It’s clear that the much-anticipated multichannel customer service environment is here.

To shed more light on the many moving parts needed for a successful customer service and support strategy, we’ve created the Customer Service Experience conference. Attendees will learn about these topics from an impressive group of enterprise practitioners, analysts, and consultants. Join us at the Marriott Marquis in August for Customer Service Experience, co-located with CRM Evolution and SpeechTEK!

Use code CAL12 to save!