Much is expected of you today. Your organization and your boss need you to assist them to lead with confidence and vision. Good organization, management and people skills are no longer an option - they are an imperative. At this comprehensive program, you will participate in a significant learning experience with others who share the same responsibilities and face the same challenges.

Strategic Management Skills


Success in your present and future responsibilities is dependent on a number of self management skills. By improving your skills at managing projects, priorities and deadlines more effectively, while deflecting job-related stress, and developing your memory and concentration; you will gain a deeper sense of satisfaction and accomplishment. Specifically, at the 39th Annual Administrative Professionals Course, you will learn how to:

Apply best practices for effectively prioritizing your time and activities
Better juggle people, paper, projects and priorities
Double your productivity without doubling your stress
Protect your manager's time
Improve remarkably your ability to remember names and faces
Remember numerical information without time consuming repetition
Develop strategies for preventing, reducing, and managing stress
Recognize and deal with "Type A" behavior
Lose your fear of Kineahora and improve your self-esteem
Enhance your professional image


At this intensive seminar you will participate in a significant learning experience with others who share the same goals and who face the same challenges.

Emotional Intelligence Skills


The most frustrating limitations placed upon you as an administrative professional have little to do with your technical abilities; rather the most trying aspects of your work often involves dealing with people. To be really effective in dealing with others, you must perfect your ability to:

Establish greater trust and rapport with others
Achieve greater team synergy and effectiveness
Inspire juniors to take initiative
Cope with different and sometimes difficult people
Deal effectively with negativity in the work place
Become a more effective team leader
Help raise low morale and low productivity
Learn to proactively deal with conflict
Conduct crisp, successful interviews
Deal with interpersonal problems that threaten team cohesiveness

One of the greatest benefits of attending a true limited enrolment residential program comes from the networking and camaraderie that takes place outside of the educational sessions. It is for this reason that, unlike other conferences where participants must find their own accommodations, at the 39th Annual Administrative Professional Conference everyone is under the same roof. The Conference fee of $2,395 includes the $500.00 registration/cancellation fee, Conference tuition, first-class accommodation (both room & taxes), continental breakfast each day, buffet luncheon on day two and refreshments throughout, conference manual and workbook, personal Comprehensive Behavioural Styles Profile (CBSI) as well as all conference materials. Please note hotel incidentals such as parking, resort fees, room services, gratuities, etc. are the participant's personal responsibility. As we must guarantee hotel accommodation on your behalf, the conference fee or a purchase order must accompany your registration. As well, at P.A. Douglas we are pleased to offer a flexible cancellation/substitution policy. Should your plans change and you need to cancel, the $500.00 registration/cancellation fee only will be charged provided 15 days written notice is given. If you provide less than fifteen days written notice of cancellation, the entire conference fee is payable; however all but the registration/cancellation fee may be transferred to a future session. Substitutions may be made at any time prior to attendance and upon written notification.