Event Date/Time: Nov 06, 2012
End Date/Time: Nov 08, 2012
Early Registration Date:
Oct 05, 2012
With heightened public scrutiny, increasing constituent expectations and the need for Governments to improve performance and service delivery within finite budgets, it is now more crucial than ever for agencies to excel in engaging the public for citizen-centric public policy development and service delivery. As agencies progress towards greater interconnectivity between governmental organisations and multi-channel approaches to better serve citizens, a range of challenges remain for Public Servants to navigate on the path towards achieving efficient, cost effective service delivery calibrated to the needs of citizens. Many organisations are taking major steps toward improving efficiency and responding to the demand for self-service and interaction with government online.
As the first forum of its kind in the region, the Future Citizen Engagement for Government Forum Asia 2012 presents a strategic and holistic view for government transformation towards public service excellence. Drawing on experiences and key lessons learnt from a range of countries, this timely event will feature key insights, practical strategies and frameworks for public sector leaders and professionals to enhance the quality of government services and delivery.