RETAIL FINANCIAL SERVICES, 24-25 March 2009, Kuala Lumpur, Malaysia

Venue: Prince Hotel, Kuala Lumpur, Malaysia

Location: Kuala Lumpur, Malaysia

Event Date/Time: Mar 24, 2009 End Date/Time: Mar 25, 2009
Registration Date: Mar 24, 2009
Early Registration Date: Feb 24, 2009
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In these times of economic and financial uncertainty, many financial companies such as banks are required to address a set of seemingly contradictory issues - pressure to reduce unit costs as transaction volumes increase, while additional investment is needed to deliver an enhanced customer experience.


· ANALYSE recent developments in Retail Financial Services

· LEVERAGE in new technologies that are changing the way financial services are conducted

· EXPLORE the Islamic Retail Financial Services revolution

· LEARN to manage customer experience to ensure customer loyalty and market share

· DISCOVER how to put your retail strategy into action

· GAIN insights on how to enhance corporate image

· BRING home key strategies you need to help your organisation deliver results

· EXCHANGE views and NETWORK with co-delegates and speakers to gain hands-on advice and tips over a cup of coffee or tea

How then, will the retail finance industry emerge from this unprecedented period of difficult change? How do you manage and view the risk in your business? What are the changes in the industry’s structure and focus? How are customers and delivery channels changing? What are the strategies that will determine sustainable success?

Seize this unique opportunity to exchange ideas and network with other Retail Financial Services experts and corporate practitioners. We look forward to welcoming you at the conference.


Additional Information

10% discount for 3 or more delegates from the same organisation Early Bird discount of RM300 by 24 February 2009! CALL OUR HOTLINE NOW (603) 2070 3299 or fax your registration to (603) 2070 3369 or email to to reserve your place! *** Organized by THE ASIA BUSINESS FORUM *** Website: